Support
Where do I get help?
Three doors: the support portal, your workspace, and sales.
Support portal
Open a ticket or search the knowledge base at support.xplg.com.
In the workspace
Signed in, Tickets shows the tickets tied to your account, license and deployments.
Sales
Questions about licenses, offers or marketplaces: write to sales@xplg.com or book a demo.
Support terms, in short
- Monday to Friday, 09:00–17:00.
- Response within two business days.
- Phone, email and screen-sharing.
- Fixes and GA updates are included with an active subscription.